This hullabaloo cause Seagate to launch an immediate firmware update to rectify the problem, since the internal circuits or the motors weren’t the cause of this, instead the BIOS inside the drives needed a fresh source. Most of the times, when such errors occur, the problems are usually solved within no time, by applying the firmware updates, however, this time, Seagate had just faced the tip of the iceberg of this problem. As it turned out, the update over the firmware that Seagate had released, the SD1A, ended up causing even more problems to the users. According to the consumer forums online, on various sources, including the Seagate Support Forums itself, the users complained that the firmware update caused ‘Bricking’ in the hard drives, a term more popularly seen in the PSP [Play Station Portable], which makes the drive completely unusable. Also, the update seems to have affected the older drives, from the 500 GB Barracuda 7200.11 Series as well. This was the basic fault of the update, which seemed to flash ALL the drives on the present computer, irrespective of the model, including the proper operational hard drives as well. After all of the confusion and mayhem for well over a week or two, the update was finally removed from the site.

However, Seagate offered a new update on 22^nd of January, 2009, which would fix all the faulty drives and return them to a working state. But those hard drives, which were bricked, cannot be fixed by this firmware update, rendering them useless. But, for those drives, which could be recovered from this mess, Seagate has offered a free data recovery scheme through it’s i365 service.